Last updated: June 29, 2023
Clapy (hereinafter “Clapy” or “we”) values the privacy of all of our users and has established this Privacy Policy to show commitment to these rights and to safeguard your privacy.
We are committed to protectign your privacy. This Privacy Policy describes how we collect, store, use, and share information through our Services.
We care about the protection and confidentiality of your information. When you use the Apps, you may provide information during your conversations with your Clapy AI companion. We process this information only as described in this Privacy Policy, such as to allow you to have individualized and safe conversations and interactions with your AI companion and to allow your AI companion to learn from your interactions to improve your conversations. We may also use information about your visit to our Website to promote our Services, but we will never use or disclose the content of your Clapy conversations for marketing or advertising purposes.
By using our app, website or other related services (hereinafter “Service”) you consent to the contents of this Privacy Policy.
Any terms we use in this Policy without defining the have the definitions given to them in our Terms of Service. If you have any questions, please contact us at [email protected].
When you visit any website, app you are providing a range of personal data about your visit to the operators of the website, depending on the actions you take. This is also the case with Clapy. You should always understand the privacy policies on any website when supplying personal data during your use of the Services. You should always ask for a copy of the privacy policy if the website does not make such available to you.
We will only use the personal data you share with us during your use of our Services. Unless specifically mentioned, we do not use your personal data to a third party, and we will never give a third party access to your personal data, except as may be provided in our Terms of Services and/or this Policy or unless required to do so by law.
We neither rent nor sell your information to anybody. Communication with your virtual friends is not shared with any other company, except for our affiliate companies or legal representatives, or services.
We collect information you intentionally provide us with, as well as some technical information from your mobile device or web browser.
The list of personal information collected and stored throughout your experience with Clapy. Some of this information may be shared with service providers helping us to deliver your experience with Clapy, each of such services is set forth below.
| Personal information | Reason for collecting | When it is collected | Whether information is shared |
|---|---|---|---|
| Email* | To enable you to register using your email and restore password in case you forget it. |
To provide marketing information and special offers, different kind of notifications about our services (you have the right to withdraw, opt-out, your consent at any time). | At stage of registration | Yes, we use an external service to deliver automated emails to you (for example, in case you forgot your password). This service provider gets access only to the first name and email. | | User_name* | To enable Clapy to refer to you by name. | At stage of tutorial | No | | Bot_gender* | To ease your communication with virtual friend. | At stage of tutorial | No | | User_age | To ease your communication with virtual friend. | At stage of tutorial | No | | User_nationality* | To ease your communication with virtual friend. | At stage of tutorial | No | | User_religion* | To ease your communication with virtual friend. | At stage of tutorial | No | | Facts about you and your life (including but not limited to your interests and hobbies) | To enable personalized conversation with virtual friend. | In Clapy’s text or voice chat | No | | Usage data | We collect and store your usage data to track and analyze product metrics. | When you use with the Clapy App or the Website | Yes, we use an external service to process usage data. |
Items marked with an “asterisk” (*) are mandatory, whereas all the other items are optional and you may choose not to provide this information.
We collect certain information from and about the computers, phones and other web-connected devices that you use to access Clapy. We unify this information across different devices you use.
The device information also helps us conduct user research across our customer demographics, interests and behavior. None of this information may identify you personally. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.